Service
Hundertserver
Welcome to the Hundertserver Community, always available.
Our office hours
Monday to Friday
9:00 to 17:00
Service
+49 30 4036460-40
(Phone number at office hours)
Emergency
+49 30 4036460-24
(24/7 emergency number)
E-Mail Support
service@hundertserver.de
(Please do not change the subject line for service relevant e-mail traffic)
In case of emergency
To ensure a fast and effective processing we recommend the following steps:
1. Create a ticket via HS+ and insert all necessary information:
- What is the problem?
- Is it a critical issue? If yes, choose „incident“ and set the priority to „high“
- Which service and server are affected?
- What has been done so far?