Welcome to the Hundertserver Community, always available.


Unsere Bürozeiten

Montag bis Freitag
9:00 –17:00 Uhr


+49 30 4036460-40
(Zu unseren Bürozeiten)


+49 30 4036460-24
(24/7 erreichbar)

E-Mail Support
(Bei servicerelevanten E-Mails die Betreffzeile nicht ändern)

In case of emergency

To ensure a fast and effective processing we recommend the following steps:

1. Create a ticket via HS+ and insert all necessary information:
  • What is the problem?
  • Is it a critical issue? If yes, choose „incident“ and set the priority to „high“ Which service and server are affected?
  • Which service and server are affected?
  • What has been done so far?
2. Call the 24/7 emergency number (+49 30 4036460 24) to inform about the issue
3. We will immediately take care of the problem and provide regular updates