Service
Hundertserver
Welcome to the Hundertserver Community, always available.
Unsere Bürozeiten
Montag bis Freitag
9:00 –17:00 Uhr
Servicenummer
+49 30 4036460-40
(Zu unseren Bürozeiten)
Notfallnummer
+49 30 4036460-24
(24/7 erreichbar)
E-Mail Support
service@hundertserver.de
(Bei servicerelevanten E-Mails die Betreffzeile nicht ändern)
In case of emergency
To ensure a fast and effective processing we recommend the following steps:
1. Create a ticket via HS+ and insert all necessary information:
- What is the problem?
- Is it a critical issue? If yes, choose „incident“ and set the priority to „high“ Which service and server are affected?
- Which service and server are affected?
- What has been done so far?