Welcome to the Hundertserver Community, always available.
In case of emergency
To ensure a fast and effective processing we recommend the following steps:
1. Create a ticket via HS+ and insert all necessary information:
- What is the problem?
- Is it a critical issue? If yes, choose „incident“ and set the priority to „high“ Which service and server are affected?
- Which service and server are affected?
- What has been done so far?